ResearchTree India
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Mystery Shopping Services

With growing competition it has become increasingly important for companies to gauge the satisfaction level of the services rendered to their customers. High quality of services provided works as a differentiator for the marketer therefore Mystery shopping can work long way to enhance the customer services. Many organizations are using it to improve the standard of their store services.

Mystery shopping benefits can be used by wide industry, be it retail stores, hotels, restaurants, fast, movie halls , food chains, banks, gas stations, car dealerships, apartments, health clubs and health care facilities.

ResearchTree has a vast database of well qualified, experienced and professional mystery shoppers across industry verticals who anonymously evaluates infrastructure, processes, service delivery, customer service, operations, employee integrity, merchandising and product quality. These shoppers independently audit processes & staff, giving constructive and actionable recommendations and understandable data for improvement of service delivery.

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Our Offices and Research Network

Delhi

Kolkata, Jaipur, Lucknow, Chandigarh, Patna, Dehradun, Bhuvaneswar

Mumbai

Pune, Nagpur, Ahmedabad, Vadodara, Surat, Raipur, Bhopal

Chennai

Hyderabad, Madurai, Vijaywada, Thiruvananthapuram 

Bangalore

Mangalore, Mysore, Kochi, Goa, Coimbatore

Our Services

Quantitative Research
Qualitative Research
Business Research
Mystery Shopping Studies
Ethnography Studies
Customer Satisfaction
Healthcare Market Research

Segments served

Healthcare & Pharma
Consumer Products
Technology & Telecom
Banking, Insurance and Financial Services
Retail

Contact us

For RFQ, or any other query, email us at: query@researchtree.in

Phone:- +91-9971371133

Phone:- +91-11-40108325

Registered Address

ResearchTree India
D-71, Plot 7,    Sector 11, Institutional area, Dwarka, New Delhi - 110075

Fax:- +91-11-40108325
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