ResearchTree India
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Customer Satisfaction Studies

It has become very essential for small or big companies to comprehend their customer’s and stakeholder’s perception of quality for products, services and assistance provided. It is a known fact that today customer has many options available in the marketplace perhaps that’s the reason they rarely complaint back and bring the grievances to the notice of the company authorities. Moreover customer loyalty is considered worth ten times more than the price of a single purchase so let’s not forget that fact, that one happy and loyal customer can generate ten more like minded customers! Therefore customer satisfaction is becoming increasingly important for companies to maintain and retain customers and revenue thereby increasing customer database and keep enhancing brand values and attributes.

Building customer loyalty is not a choice any longer with rapidly growing businesses around: it’s the only way of building stainable competitive edge and advantage. Our researches and methodologies aim in bridging this need gap between our client and its customer’s, as in third-party research, the customer-vendor relationship does not get affected. Well experienced professionals at ResearchTree have conducted several customer satisfaction and customer loyalty studies across industry verticals. Similar to customer satisfaction research surveys, ResearchTree assists Clients to evaluate the company’s services and relationship in range of the areas considered in the research via dealer satisfaction surveys, employee satisfaction and employee branding surveys.

We have conducted several customer satisfaction surveys, dealer satisfaction and employee branding studies across industry verticals

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Our Offices and Research Network

Delhi

Kolkata, Jaipur, Lucknow, Chandigarh, Patna, Dehradun, Bhuvaneswar

Mumbai

Pune, Nagpur, Ahmedabad, Vadodara, Surat, Raipur, Bhopal

Chennai

Hyderabad, Madurai, Vijaywada, Thiruvananthapuram 

Bangalore

Mangalore, Mysore, Kochi, Goa, Coimbatore

Our Services

Quantitative Research
Qualitative Research
Business Research
Mystery Shopping Studies
Ethnography Studies
Customer Satisfaction
Healthcare Market Research

Segments served

Healthcare & Pharma
Consumer Products
Technology & Telecom
Banking, Insurance and Financial Services
Retail

Contact us

For RFQ, or any other query, email us at: query@researchtree.in

Phone:- +91-9971371133

Phone:- +91-11-40108325

Registered Address

ResearchTree India
D-71, Plot 7,    Sector 11, Institutional area, Dwarka, New Delhi - 110075

Fax:- +91-11-40108325
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